Gone are the days when businesses were all about selling. For you to truly say you are in business you have to show a long term partnership for it. Business calls for personal interactions between you and your customers. For those in business one thing has remained constant its all about the customer. Everything revolves around the customers, their needs, interests and concerns. Customers come in all forms from individuals to other entities among others. The only way that you are succeeding in business is to have a consumer oriented mind behind your business operations.
Whatever your parents told you about making new friends could be the advice of the century. With this skill you will always be in business. Using the internet to hold conversations with people and showing up in business seminars might do your business a whole lot of good. This may be the starting point of a long term relationship. You do not have to go build a customer base starting with your family and friends could give you leverage. You should not close the chapter there. You should be on the forefront to let your barber, hair dresser, doctor , dentist and the mechanic along with the post man in on your business. They have what it takes to take your business to the next level and the fact that they are easy to approach makes it even better.
If you still find it hard to do the talking email marketing is your friend. This way your customers keep getting more from your business inform of information, latest developments and videos. It is the best way to get people to familiarize with your business. The information they provide you with as they subscribe to your email could be better utilized to individualize the experience for them. Give your customers a channel to voice their opinion. If you want to go far you are better off with getting honest reviews even the negative ones. This way you get the advantage of mitigating mishaps before they escalate and know how to improve customer satisfaction.
Some things never change people still love getting presents. Loyal customers are likely to find gifts and discounts very thoughtful. Encourage them to spread the word. They could revolutionize your entire business operations by bringing more people on board. In exchange preferential treatment would be in order. You owe it to them for being a key determinant for the success your business might be enjoying in the present moment. Honesty is the corner stone of any business. The best behavior is to honor promises and to never stop following up and responding to clients even when things stall. People will only care if they get the same treatment from you.